Sreedharan V., Raja; G., Sandhya; Raju, R. - In: International Journal of Lean Six Sigma 9 (2018) 2, pp. 238-255
Purpose: The purpose of this paper is to improve the operational excellence of public sector services such as construction, telecommunication and health care. To achieve this endeavor, the study explores the structural attributes and obstacles in the public services and develops a Green Lean...