Schuring, Roel W. - In: International Journal of Operations & Production Management 16 (1996) 2, pp. 171-182
Describes and compares two designs of work group: those which are based on the use of standard operating procedures, as found in lean production, and those based on decentralized in‐group solving of problems, as found in reflective production. Uses a Euro‐Japanese example of the former and a...