Lande, Manisha; Shrivastava, R. L.; Seth, Dinesh - In: The TQM Journal 28 (2016) 4, pp. 613-635
Purpose – The purpose of this paper is to identify and list critical success factors (CSFs) of Lean Six Sigma (LSS) framework affecting and influencing quality, operational and financial performance of small and medium enterprises (SMEs). It also intends to guide researchers and practitioners...