Nigam, Vineeta; Thakur, Tripta; Sethi, V.K.; Singh, R.P. - In: Benchmarking: An International Journal 19 (2012) 2, pp. 219-238
Purpose – The purpose of this paper is to benchmark the Indian mobile telecommunication service providers for relative efficiencies. In this paper, a method for benchmarking performance of mobile telecom utilities based on data envelopment analysis (DEA) is presented. The paper discusses some...