Purpose – The purpose of this paper is to establish a link between Six Sigma and organizational change theory. Specifically, a framework that aligns Six Sigma critical success/hindering factors and the antecedents of successful organizational change process. Design/methodology/approach – A...

Purpose – Identification of critical success factors (CSFs) for any continuous improvement initiative is important as it allows organisations to focus their efforts on these factors to ensure a success. The purpose of this paper is to present the CSFs for the effective implementation of Lean...

Purpose – The purpose of this paper is to investigate the application of lean construction practices in the construction industry and develop a practical and applicable framework that incorporates Six Sigma rating into the best practices of lean construction. The objective is to help the...

Purpose – The purpose of this paper is to introduce a value improvement model (VIM) for repetitive processes applicable to any business where people and/or plant provide a service to support the overall business objective. Arguing competitive advantage can be realised through different...