This thesis describes the development of a framework for strategic system and process innovation in Small and Medium sized manufacturing Enterprises (SMEs). The developed framework structures the innovation process into three phases of Plan, Prepare and Process. It provides a set of guiding...

Studies on organisations have indicated the significance of acknowledging subcultures across an organisation. It is therefore important to consider dedicated Knowledge Management (KM) strategies for different "entities" within each ontology level to suit their unique characteristics. However, a...