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Modelling enablers for implementing TQM in autoancillary SMEs

Sharma, Rishu - In: International journal of productivity and quality … 15 (2015) 4, pp. 448-468

Persistent link: https://www.econbiz.de/10011376590

Performance optimisation of automobile service centre using Taguchi approach

Sharma, Rishu; Garg, Suresh - In: International journal of services and operations management 12 (2012) 2, pp. 221-243

Persistent link: https://www.econbiz.de/10009570268

Spare parts management at automobile service centre using artificial neural network

Sharma, Rishu; Garg, Suresh C. - In: International journal of services, economics and management 4 (2012) 2, pp. 122-144

Persistent link: https://www.econbiz.de/10009579275

Spare parts management at automobile service centre using artificial neural network

Sharma, Rishu; Garg, Suresh - In: International Journal of Services, Economics and Management 4 (2012) 2, pp. 122-144

Automobile industry is one of the rising industries in today's economy. One of major factors to sustain the growth is its efficient after-sales service network. The Automobile Service Centre (ASC) has large product variety as every vehicle has different repair or service needs. Owing to large...

Persistent link: https://www.econbiz.de/10010668930

Performance optimisation of automobile service centre using Taguchi approach

Sharma, Rishu; Garg, Suresh - In: International journal of services and operations management 12 (2012) 2, pp. 221-243

Persistent link: https://www.econbiz.de/10010003760

Spare parts management at automobile service centre using artificial neural network

Sharma, Rishu; Garg, Suresh - In: International journal of services, economics and management 4 (2012) 2, pp. 122-144

Persistent link: https://www.econbiz.de/10010016896