Although corporate jargons like employee education, empowerment and communication are frequently used by the top management, it rarely translates into an inherent part of change management. Using organizational-level data from single site case study, an attempt has been made to impress upon the...

Purpose – The purpose of this paper is to understand the ways and means of creating value and delivering it through people centric initiatives that look beyond technology and reach out to people as instruments in creating a profitable, harmonious and vibrant organization....

Purpose – The article aims to explain how leaders who initiate people‐centric reforms can help to create a profitable, harmonious and vibrant organization. Design/methodology/approach – The article illustrates the point through a case study of the work of Sanak Mishra as chief executive of...