Shimshak, Daniel G.; Lenard, Melanie L.; Klimberg, Ronald K. - In: Omega 37 (2009) 3, pp. 672-685
When using data envelopment analysis (DEA) as a benchmarking technique for nursing homes, it is essential to include measures of the quality of care. We survey applications where quality has been incorporated into DEA models and consider the concerns that arise when the results show that quality...