Lee, Jung-Chieh; Shiue, Yih-Chearng; Chen, Chung-Yang - In: Journal of Enterprise Information Management 33 (2020) 6, pp. 1537-1556
Purpose: Software process improvement (SPI) is a knowledge activity that is critical to the excellence of information system development. This study observes two knowledge gaps in the quest for SPI success and proposes a research model that integrates existing knowledge antecedents to address...