A key feature of many regulatory reviews is determination of the amount of expenditure that should be reflected in the revenue requirement for a service provider. An increasingly important driver in determining the appropriate level of this expenditure is the desired level of service quality and...

This paper studies Canberra households' and businesses' willingness to pay (WTP) to avoid drought water restrictions, using stated choice experiments. We find that customers evidence a lack of WTP to avoid most types of drought-induced restrictions. Respondents appear unwilling to pay to avoid...

Water consumption and disposal are often taken for granted as essential services with required levels of service quality, yet little is known about how much consumers are willing to pay for specific service levels. As customers in many countries face changing levels of water availability...