Search Results - person:"Simpson, Penny M."

Reassurance or reason for concern : security forces as a crisis management strategy

Cruz-Milán, Oliver; Simpson, Joseph; Simpson, Penny M.; … - In: Tourism management : research, policies, practice 56 (2016), pp. 114-125

Persistent link: https://www.econbiz.de/10011513075

Attitude towards immigrants and security : effects on destination-loyal tourists

Simpson, Joseph; Simpson, Penny M.; Cruz-Milán, Oliver - In: Tourism management : research, policies, practice 57 (2016), pp. 373-386

Persistent link: https://www.econbiz.de/10011556105

Emotions, deliberations, and end‐of‐life products

Sheng, Xiaojing; Simpson, Penny M.; Siguaw, Judy A. - In: Psychology & Marketing 36 (2019) 7, pp. 659-674

Persistent link: https://www.econbiz.de/10012083983

Streaming apps : what consumers value

Oyedele, Adesegun; Simpson, Penny M. - In: Journal of retailing and consumer services 41 (2018), pp. 296-304

Persistent link: https://www.econbiz.de/10011808603

Communities as nested servicescapes

Sheng, Xiaojing; Simpson, Penny M.; Siguaw, Judy A. - In: Journal of service research : JSR 20 (2017) 2, pp. 171-187

Persistent link: https://www.econbiz.de/10011684844

Emotional solidarity with destination security forces

Simpson, Joseph; Simpson, Penny M. - In: Journal of travel research : a quarterly publication of … 56 (2017) 7, pp. 927-940

Persistent link: https://www.econbiz.de/10011731361

Tourists' life satisfaction at home and away : a tale of two cities

Simpson, Penny M.; Siguaw, Judy A.; Sheng, Xiaojing - In: Journal of travel research : a quarterly publication of … 55 (2016) 2, pp. 161-175

Persistent link: https://www.econbiz.de/10011432529

Servicescape attributes and consumer well-being

Sheng, Xiaojing; Siguaw, Judy A.; Simpson, Penny M. - In: The journal of services marketing 30 (2016) 7, pp. 676-685

Persistent link: https://www.econbiz.de/10011590769

Servicescape attributes and consumer well-being

Sheng, Xiaojing; Siguaw, Judy A.; Simpson, Penny M. - In: Journal of Services Marketing 30 (2016) 7, pp. 676-685

Purpose The purpose of this paper is to empirically demonstrate an effective method for assessing how servicescape attributes shape consumer well-being and to highlight the value of importance-performance analysis (IPA) within a services context. Design/methodology/approach This study surveyed...

Persistent link: https://www.econbiz.de/10014906007

Health care information seeking and seniors : determinants of internet use

Sheng, Xiaojing; Simpson, Penny M. - In: Health marketing quarterly 32 (2015) 1, pp. 96-112

Persistent link: https://www.econbiz.de/10011289333