Bastiaansen, Marcel; Lub, Xander Dennis; Mitas, Ondrej; … - In: International Journal of Contemporary Hospitality Management 31 (2019) 2, pp. 651-668
Purpose: This paper aims to stimulate the discussion in the fields of hospitality, tourism and leisure on what exactly constitutes “an experience” and how to measure it; the authors unpack the experience construct into its core constituent elements, namely, emotions....