Search Results - person:"Smith, Jeffery S."

How much do customer ordering practices drive medical supplies distribution (in)efficiency for primary care markets?

Shockley, Jeff; Merrick, Jason R. W.; Liu, Xiaojin; … - In: Production and operations management : the flagship … 32 (2023) 12, pp. 3908-3930

Persistent link: https://www.econbiz.de/10014441429

How does supplier CSR performance help to expand exchange relationships with major buyers? : the moderating role of supply-side and demand-driven uncertainty

Liu, Xiaojin; Kou, Ying; Shockley, Jeff; Smith, Jeffery S. - In: Decision sciences 54 (2023) 3, pp. 334-357

Persistent link: https://www.econbiz.de/10014337124

Tension in the emergency department? : the impact of flow stage times on managing patient-reported experiences and financial productivity

Smith, Jeffery S.; Shockley, Jeff; Anderson, Sidney; … - In: Decision sciences 53 (2022) 3, pp. 514-556

Persistent link: https://www.econbiz.de/10013332546

Toward a theological turn in entrepreneurship : how religion could enable transformative research in our field

Smith, Brett R.; McMullen, Jeffery S.; Cardon, Melissa S. - In: Journal of business venturing 36 (2021) 5, pp. 1-9

Persistent link: https://www.econbiz.de/10013041017

Exploring the social mechanisms for variation reduction for direct store delivery (DSD) and vendor managed inventory performance : an integrated network governance and coordination...

Stolze, Hannah J.; Brusco, Michael J.; Smith, Jeffery S. - In: International journal of production economics 234 (2021), pp. 1-10

Persistent link: https://www.econbiz.de/10012502796

How does supplier CSR performance help to expand exchange relationships with major buyers? The moderating role of supply‐side and demand‐driven uncertainty

Liu, Xiaojin; Kou, Ying; Shockley, Jeff; Smith, Jeffery S. - In: Decision Sciences (2021)

Persistent link: https://www.econbiz.de/10012809420

Just How Much Does the Tail Wag the Dog? Altering Inventory to Manage Earnings

Cook, Kirsten A.; Huston, G. Ryan; Kinney, Michael R.; … - In: Decision Sciences 52 (2020) 1, pp. 216-261

Persistent link: https://www.econbiz.de/10012190928

Development and validation of a measurement scale for the experience capability construct

Ponsignon, Frédéric; Smith, Jeffery S.; Smart, Andi - In: Journal of Service Management 32 (2020) 3, pp. 315-345

Purpose: This study aims to develop and empirically validate the concept of experience capability, which represents an organisation's ability to be adept at managing the customer experience. Organisations that build an experience capability develop an expertise in deploying a set of resources...

Persistent link: https://www.econbiz.de/10012278751

Tension in the Emergency Department? The Impact of Flow Stage Times on Managing Patient‐Reported Experiences and Financial Productivity

Smith, Jeffery S.; Shockley, Jeff; Anderson, Sidney; … - In: Decision Sciences 53 (2020) 3, pp. 514-556

Persistent link: https://www.econbiz.de/10012408729

The entitlement/forgiveness conflict of self-relevant and self-neutral relationships during service failure and recovery

Wolter, Jeremy S.; Bacile, Todd J.; Smith, Jeffery S.; … - In: Journal of business research : JBR 104 (2019), pp. 233-246

Persistent link: https://www.econbiz.de/10012105015