Sniderman, Pat; Fenton-O'Creevy, Mark; Searle, Rosalind - In: Journal of Managerial Psychology 31 (2016) 6, pp. 1074-1090
Purpose – Using the concept of disconfirming communication to define interpersonal mistreatment, the purpose of this paper is to explore the impact of specific negative managerial communication behaviors on employee emotions, while taking into account both leader-member exchange (LMX) and...