Solana Ibáñez, José; Caravaca Garratón, Manuel; … - In: Academia Revista Latinoamericana de Administración 33 (2020) 3/4, pp. 381-403
Purpose: The improvement in the efficiency of public management leads to an increase in the quality of services, boosting confidence in institutions and thus generating a multiplier effect. This paper aims to update the literature on the data envelopment analysis (DEA), which uses a frontier...