Wikipedia can be considered as an extreme form of a self-managing team, as a means of labour division. One could expect that this bottom-up approach, with the absense of top-down organisational control, would lead to a chaos, but our analysis shows that this is not the case. In the Dutch...

Market-opportunity assessments for new mobile services are mostly performed via a quantitative method. In this paper, we provide an alternative, which is predominantly qualitative. It can be used as part of an integrated business-modelling framework. The method consists of four steps: (1) a...