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  • Search: person:"Sulek, Joanne M."
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Subject
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Theorie 2 Theory 2 Absatz 1 Algorithm 1 Algorithmus 1 Food 1 Forecasting model 1 Local Area Network 1 Local area network 1 Mobile phone 1 Mobiltelefon 1 Netzwerkanalyse 1 Prognoseverfahren 1 Programmanalyse dynamisch 1 Quality 1 Quality control 1 Regression analysis 1 Regressionsanalyse 1 Sales 1 Service 1 Statistical process control charts 1 Technologie 1 Technologiewahl 1 Technology choice 1 Telecommunications industry 1 Telekommunikationssektor 1 USA 1 United States 1 customer satisfaction 1 customer service intervention 1 dynamic programming: applications 1 facilities/equipment planning: design 1 facility design service productivity 1 industries: communication 1 service quality 1 service standards 1
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Undetermined 4
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Article 11
Type of publication (narrower categories)
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Article in journal 1 Aufsatz in Zeitschrift 1 Case study 1 Fallstudie 1 conceptual-paper 1
Language
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Undetermined 7 English 4
Author
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Sulek, Joanne M. 11 Marucheck, Ann S. 6 Lind, Mary R. 4 Dileepan, Parthasarati 2 May, J. Gaylord 2 Sen, Tapan 2 Lin, Mary R. 1 Marucheck, Ann 1
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Published in...
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Advances in business and management forecasting 2 Management Science 2 Management science : journal of the Institute for Operations Research and the Management Sciences 2 International Journal of Production Economics 1 International Journal of Quality & Reliability Management 1 International journal of production economics 1 International journal of quality & reliability management 1 Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc 1
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Source
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OLC EcoSci 5 RePEc 3 ECONIS (ZBW) 2 Other ZBW resources 1
Showing 1 - 10 of 11
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A forecast combination methodology for demand forecasting
May, J. Gaylord; Sulek, Joanne M. - In: Advances in business and management forecasting 4 (2006), pp. 277-287
Persistent link: https://www.econbiz.de/10003751412
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Measuring performance in multi-stage service operations: An application of cause selecting control charts
Sulek, Joanne M.; Marucheck, Ann; Lind, Mary R. - In: Journal of operations management : publ. quarterly by … 24 (2006) 5, pp. 711-727
Persistent link: https://www.econbiz.de/10007279823
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A forecast combination methodology for demand forecasting
May, J. Gaylord; Sulek, Joanne M. - In: Advances in business and management forecasting 4 (2006), pp. 277-287
Persistent link: https://www.econbiz.de/10009897711
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Static scheduling research to minimize weighted and unweighted tardiness: A state-of-the-art survey
Sen, Tapan; Sulek, Joanne M.; Dileepan, Parthasarati - In: International Journal of Production Economics 83 (2003) 1, pp. 1-12
Persistent link: https://www.econbiz.de/10005339998
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Static scheduling research to minimize weighted and unweighted tardiness: A state-of-the-art survey
Sen, Tapan; Sulek, Joanne M.; Dileepan, Parthasarati - In: International journal of production economics 83 (2003) 1, pp. 1-12
Persistent link: https://www.econbiz.de/10006259568
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The Impact of a Customer Service Intervention and Facility Design on Firm Performance
Sulek, Joanne M.; Lind, Mary R.; Marucheck, Ann S. - In: Management Science 41 (1995) 11, pp. 1763-1773
The purpose of this research was to investigate the impact of a customer service intervention and store design on store performance within a regional food retailing chain. A longitudinal study examines the organization's implementation of a customer service intervention which utilized new...
Persistent link: https://www.econbiz.de/10009208605
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Assessing the outcomes of quality improvement interventions
Sulek, Joanne M.; Lin, Mary R.; Marucheck, Ann S. - In: International Journal of Quality & Reliability Management 12 (1995) 9, pp. 170-182
Assessing the impact of a quality improvement intervention on an organization is particularly difficult in a high contact service operation where the intangible service encounter is the unit of output. Frequently, accounting or financial data must be used to evaluate the effectiveness of the...
Persistent link: https://www.econbiz.de/10014801034
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The Impact of a Customer Service Intervention and Facility Design on Firm Performance
Sulek, Joanne M.; Lind, Mary R.; Marucheck, Ann S. - In: Management science : journal of the Institute for … 41 (1995) 11, pp. 1763-1773
Persistent link: https://www.econbiz.de/10006104141
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Assessing the outcomes of quality improvement interventions: The role of X-chart methodology
Sulek, Joanne M.; Lind, Mary R.; Marucheck, Ann S. - In: International journal of quality & reliability management 12 (1995) 9, pp. 170-182
Persistent link: https://www.econbiz.de/10006404195
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An algorithm for technology choice in local area network design
Marucheck, Ann S.; Sulek, Joanne M. - In: Management science : journal of the Institute for … 33 (1987) 1, pp. 58-72
Persistent link: https://www.econbiz.de/10003627435
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