Purpose: The purpose of this paper is to understand the roles of virtual agents in a virtual co-creation context by exploring their influence on online trust. An empirical study is conducted in the French online wine business to analyse the impacts of different dimensions of virtual agents on...

Pelletised biomass has been found to have excellent potential for their utilisation in small to medium sized energy systems because of its advantages over loose feedstock. The energy density is increased and so the space occupied in transportation is decreased and the amount of problematic dust...