Sometimes mismatches between tactics used by mediators and causes of the dispute may reduce the likelihood of achieving a settlement. Data from collective-bargaining disputes suggest that when party inflexibility was a source of the dispute, added mediator pressure increased the likelihood of a...

There is virtually no theory-based research that examines if arbitrator behaviors influence whether they will be chosen for future cases. This longitudinal field study uses organizational justice theory to predict the acceptability of arbitrators in dispute-resolution processes involving labor...