Martunis, Ashiva; Dalimunthe, Ritha; Amalia, Khaira; … - In: Journal of Modelling in Management 15 (2020) 2, pp. 365-379
Purpose: This paper aims to determine the performance of the departments at Dr Zainoel Abidin Regional General Hospital, Banda Aceh, Indonesia, in 2016, based on the targets and realization of their work programs using balanced scorecard. Design/methodology/approach: This study adopted...