Tsai, Pei-Fang Jennifer; Teng, Guei-Yu - In: European Journal of Operational Research 239 (2014) 2, pp. 427-436
This research focuses on the stochastic assignment system motivated by outpatient clinics, especially the physical therapy in rehabilitation service. The aim of this research is to develop a stochastic overbooking model to enhance the service quality as well as to increase the utilization of...