Andreja, Verbič; Tomaž, Kern; Drago, Vuk - In: Organizacija 42 (2009) 5, pp. 165-180
This article uses a business process renovation method to address an environmental protection problem. The presented case, studied in factories which remake crude vegetable oil (soapsuds remake), focuses on reengineering one of the business processes which is classified as an obligatory process....