Towell, Elizabeth R.; Lauer, Joachim - In: American Journal of Business 16 (2001) 1, pp. 69-76
There has been long-term interest in the processes that affect human-computer interaction, particularly those causing stress. Computer related stress has previously been correlated to general stress (Cohen, Kamarack, and Mermelstein 1983) and to somatic complaints (Derogatis et al. 1974). A...