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Search: person:"Tucker, Anita L."
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Hospital
18
Krankenhaus
18
Gesundheitsversorgung
9
Health care
9
Dienstleistungsqualität
7
Service quality
7
Quality management
6
Qualitätsmanagement
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healthcare
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empirical operations
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hospitals
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English
31
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7
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Tucker, Anita L.
38
Edmondson, Amy C.
8
Nembhard, Ingrid M.
7
Song, Hummy
6
Murrell, Karen L.
5
Singer, Sara J.
5
Jaeker, Jillian Berry
3
Chandrasekaran, Aravind
2
Senot, Claire
2
Spear, Steven
2
Vinson, David R.
2
Ward, Peter T.
2
Zheng, Sarah
2
Berry Jaeker, Jillian A.
1
Bohn, Roger E.
1
Carpenter, Joseph H.
1
Chilingerian, Jon
1
Fryer, Ashley-Kay
1
Gardner, John W.
1
Graue, Ryan
1
Heineke, Janelle
1
Heisler, W. Scott
1
Horbar, Jeffrey D.
1
Janisse, Laura D.
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Lee, Michael H.
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McLaughlin, Amy
1
Moffatt-Bruce, Susan D.
1
Moravick, Sarah
1
Podell, Aubrey L.
1
Ren, Z. Justin
1
Roth, Aleda
1
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1
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Working papers / Harvard Business School, Division of Research
12
Management science : journal of the Institute for Operations Research and the Management Sciences
8
Journal of Operations Management
2
Manufacturing & service operations management : M & SOM
2
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
2
Working paper / Harvard Business School, Division of Research
2
California management review : CMR
1
Health care management review : HCM review
1
Journal of Organizational Change Management
1
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
1
Journal of organizational change management
1
Management Science
1
Manufacturing & Service Operations Management
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Production and Operations Management
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Production and operations management : an international journal of the Production and Operations Management Society
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Production and operations management : the flagship research journal of the Production and Operations Management Society
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ECONIS (ZBW)
26
OLC EcoSci
6
Other ZBW resources
4
RePEc
2
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1
Capacity pooling in hospitals : the hidden consequences of off-service placement
Song, Hummy
;
Tucker, Anita L.
;
Graue, Ryan
;
Moravick, Sarah
- In:
Management science : journal of the Institute for …
66
(
2020
)
9
,
pp. 3825-3842
Persistent link: https://www.econbiz.de/10012297704
Saved in:
2
Public relative performance feedback in complex service systems : improving productivity through the adoption of best practices
Song, Hummy
;
Tucker, Anita L.
;
Murrell, Karen L.
; …
-
2015
Persistent link: https://www.econbiz.de/10011543595
Saved in:
3
Being on the Productivity Frontier: Identifying “Triple Aim Performance” Hospitals
Roth, Aleda
;
Tucker, Anita L.
;
Venkataraman, Sriram
; …
- In:
Production and Operations Management
(
2019
)
Persistent link: https://www.econbiz.de/10012096267
Saved in:
4
When do workarounds help or hurt patient outcomes? The moderating role of operational failures
Tucker, Anita L.
;
Zheng, Sarah
;
Gardner, John W.
;
Bohn, …
- In:
Journal of Operations Management
66
(
2019
)
1-2
,
pp. 67-90
Persistent link: https://www.econbiz.de/10012083460
Saved in:
5
The value of process friction : The role of justification in reducing medical costs
Berry Jaeker, Jillian A.
;
Tucker, Anita L.
- In:
Journal of Operations Management
66
(
2019
)
1-2
,
pp. 12-34
Persistent link: https://www.econbiz.de/10012083468
Saved in:
6
The impact of internal service quality on preventable adverse events in hospitals
Zheng, Sarah
;
Tucker, Anita L.
;
Ren, Z. Justin
; …
- In:
Production and operations management : the flagship …
27
(
2018
)
12
,
pp. 2201-2212
Persistent link: https://www.econbiz.de/10011970057
Saved in:
7
Closing the productivity gap : improving worker productivity through public relative performance feedback and validation of best practices
Song, Hummy
;
Tucker, Anita L.
;
Murrell, Karen L.
; …
- In:
Management science : journal of the Institute for …
64
(
2018
)
6
,
pp. 2628-2649
Persistent link: https://www.econbiz.de/10011878986
Saved in:
8
The impact of middle manager affective commitment on perceived improvement program implementation success
Fryer, Ashley-Kay
;
Tucker, Anita L.
;
Singer, Sara J.
- In:
Health care management review : HCM review
43
(
2018
)
3
,
pp. 218-228
Persistent link: https://www.econbiz.de/10011881330
Saved in:
9
The diseconomies of queue pooling : an empirical investigation of emergency department length of stay
Song, Hummy
;
Tucker, Anita L.
;
Murrell, Karen L.
-
2013
Persistent link: https://www.econbiz.de/10010229976
Saved in:
10
Organizational factors that contribute to operational failures in hospitals
Tucker, Anita L.
;
Heisler, W. Scott
;
Janisse, Laura D.
-
2013
Persistent link: https://www.econbiz.de/10010188430
Saved in:
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