Ramos, Vicente; Rey‐Maquieira, Javier; Tugores, Maria - In: International Journal of Manpower 25 (2004) 1, pp. 55-72
This paper compares the training requirements of alternative tourism development strategies which are differentiated by the quality of service offered. The paper focuses on the Balearic Islands and use an original database that consists of a representative sample of Balearic hotels. This...