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Search: person:"Uttal, Bro"
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Vereinigte Staaten
3
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Elektronikmarkt
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Servicepolitik
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Uttal, Bro
10
Davidow, William H.
4
Macdonald, Ray
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Fortune
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Planning Review
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1
WHEN TO BE A BETA SITE
Uttal, Bro
- In:
Fortune
128
(
1993
)
7
,
pp. 108-111
Persistent link: https://www.econbiz.de/10006226220
Saved in:
2
Service total : mit perfektem Dienst am Kunden die Konkurrenz schlagen
Davidow, William H.
;
Uttal, Bro
-
1991
Persistent link: https://www.econbiz.de/10004099625
Saved in:
3
Service total : mit perfektem Dienst am Kunden die Konkurrenz schlagen
Davidow, William H.
;
Uttal, Bro
-
1991
Persistent link: https://www.econbiz.de/10000066045
Saved in:
4
Why you need a service strategy
Davidow, William H.
;
Uttal, Bro
- In:
Planning Review
18
(
1990
)
1
,
pp. 10-14
“In all industries, when competitors are roughly matched, those that stress customer service will win.”
Persistent link: https://www.econbiz.de/10014971243
Saved in:
5
Total customer service : the ultimate weapon
Davidow, William H.
;
Uttal, Bro
-
1989
-
1. ed., 3. [Dr.]
Persistent link: https://www.econbiz.de/10004115987
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6
Japan's big push in computers
Uttal, Bro
- In:
Fortune
98
(
1978
)
6
,
pp. 64-72
Persistent link: https://www.econbiz.de/10002942306
Saved in:
7
Exports won't come easy for Japan's computer industry
Uttal, Bro
- In:
Fortune
98
(
1978
)
7
,
pp. 138-146
Persistent link: https://www.econbiz.de/10002942309
Saved in:
8
How Ray Macdonald's growth theory created I.B.M.'s toughest competitor
Uttal, Bro
- In:
Fortune
95
(
1977
)
1
,
pp. 94-104
Persistent link: https://www.econbiz.de/10002942312
Saved in:
9
The ride is getting scarier for the "theme park" owners
Uttal, Bro
- In:
Fortune
96
(
1977
)
6
,
pp. 167-184
Persistent link: https://www.econbiz.de/10002942316
Saved in:
10
Xerox is trying too hard
Uttal, Bro
- In:
Fortune
97
(
1978
)
5
,
pp. 84-94
Persistent link: https://www.econbiz.de/10002942321
Saved in:
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