Sanchez, Jose M.; Velez, Maria L.; Ramón-Jerónimo, … - In: International Journal of Physical Distribution & … 47 (2017) 1, pp. 84-103
Purpose The purpose of this paper is to analyze, for both parties of a distribution channel, to what extent each party perceives the counterpart’s use of performance measurement systems (PMS) and how this perception affects the perceiver’s own use of these systems, for either decision...