Maracajá, Kettrin Farias Bem; Batista Schramm, Vanessa; … - In: International Journal of Wine Business Research 34 (2021) 1, pp. 52-68
Purpose: This paper aims to propose a multicriteria model for the evaluation of tourist service quality in Brazilian wineries from a tourism perspective. Design/methodology/approach: The model is comprising two phases: structure of the problem and application of the method. First, the selection...