Macris, A.; Papadimitriou, E.; Vassilacopoulos, G. - In: Journal of Knowledge Management 12 (2008) 6, pp. 72-88
Purpose – Assigning business process activities to agents (human or automated) for their performance or supervision is a critical issue in business process management. Role‐based approaches are commonly used to specify work assignment policies, with roles defined as collections of...