Radici Fraga, Paula Görgen; Bernardes, Maurício … - In: International Journal of Productivity and Performance … 70 (2020) 4, pp. 916-940
Purpose: This study aimed to discuss issues related to the process for validating a performance management system for design (PMSD) in three product development companies. Design/methodology/approach: The use of multifunctional groups becomes important because it favors viewing the organization...