Lim, Aileen J.; Village, Judy; Salustri, Filippo A.; … - In: European Journal of Industrial Engineering 8 (2014) 2, pp. 273-290
In this study, we develop and evaluate a method for applying business process mapping to document the production system design process (PSDP) within an electronics manufacturer. We then test the ability of the map to facilitate identification of opportunities to integrate human factors (HF)...