Vink, Wouter; Kuiper, Alex; Kemper, Benjamin; Bhulai, … - In: European Journal of Operational Research 240 (2015) 1, pp. 213-219
We study appointment scheduling problems in continuous time. A finite number of clients are scheduled such that a function of the waiting time of clients, the idle time of the server, and the lateness of the schedule is minimized. The optimal schedule is notoriously hard to derive within...