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Search: person:"Wan Rosmanira Ismail"
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Automotive industry
2
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Dienstleistungsqualität
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Mohd Nizam Ab Rahman
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Sabbagh, Omar
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Wan Mohd Hirwani Wan Hussain
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Wan Rosmanira Ismail
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Abdullah, Mokhtar
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Hamid, Mohd Rashid Ab
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Husain, Nooreha
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Idris, Fazli
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Ismail, Wan Rosmanira
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Mustafa, Zainol
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Suradi, Nur Riza Mohd
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
The service industries journal
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ECONIS (ZBW)
2
OLC EcoSci
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Methodology implications in automotive product-service systems : a systematic literature review
Sabbagh, Omar
;
Mohd Nizam Ab Rahman
;
Wan Rosmanira Ismail
; …
- In:
Total quality management & business excellence : an …
28
(
2017
)
13
,
pp. 1632-1668
Persistent link: https://www.econbiz.de/10011817067
Saved in:
2
The moderation influence of warranty on customer satisfaction's antecedents : an emprical evidence from automotive dealerships
Sabbagh, Omar
;
Mohd Nizam Ab Rahman
;
Wan Rosmanira Ismail
; …
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 381-407
Persistent link: https://www.econbiz.de/10011741146
Saved in:
3
Value-based total performance excellence model: A conceptual framework for organisations
Abdullah, Mokhtar
;
Hamid, Mohd Rashid Ab
;
Mustafa, Zainol
; …
- In:
Total quality management & business excellence : an …
23
(
2012
)
5
,
pp. 557-573
Persistent link: https://www.econbiz.de/10009988819
Saved in:
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