van Beers, John C.A.M.; van Dun, Desirée H.; Wilderom, … - In: International Journal of Lean Six Sigma 13 (2021) 1, pp. 46-66
Purpose: Lean implementations in hospitals tend to be lengthy or lack the desired results. In addressing the question, how can lean be implemented effectively in a hospital-wide setting, this paper aims to examine two opposing approaches. Design/methodology/approach: The authors studied two...