//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"Wittkowski, Kristina"
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Consumer behaviour
4
Konsumentenverhalten
4
Beziehungsmarketing
3
Dienstleistungsqualität
3
Relationship marketing
3
Service quality
3
Customer satisfaction
2
Customer service
2
Dienstleistung
2
Dienstleistungssektor
2
Kundenservice
2
Kundenzufriedenheit
2
Service industry
2
Services
2
nonownership
2
Autovermietung
1
B-to-B-Marketing
1
Beschwerdemanagement
1
Betriebliche Wertschöpfung
1
Business services
1
Business-to-business marketing
1
Car leasing
1
Complaint management
1
Consumer goods
1
Consumer leasing
1
Customer co-creation
1
Customer integration
1
Deutschland
1
Dienstleistungsmarketing
1
Financial services
1
Finanzdienstleistung
1
Germany
1
Innovation adoption
1
Innovationsakzeptanz
1
Konsumgüter
1
Kundenintegration
1
Leasing
1
Lieferantenmanagement
1
Low-cost strategy
1
New product development
1
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
10
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
8
Aufsatz in Zeitschrift
8
Graue Literatur
1
Hochschulschrift
1
Non-commercial literature
1
Thesis
1
Language
All
English
8
Undetermined
2
German
1
Author
All
Wittkowski, Kristina
11
Benoit, Sabine
4
Aspara, Jaakko
3
Falk, Tomas
3
Wirtz, Jochen
3
Moeller, Sabine
2
Bergner, Kai
1
Ferraro, Rosellina
1
Handrich, Matthias
1
Heidenreich, Sven
1
Klein, Jan F.
1
Mattila, Pekka
1
Rio Olivares, M. J. del
1
Schaefers, Tobias
1
Schepers, Jeroen J. L.
1
more ...
less ...
Published in...
All
Journal of service research : JSR
3
Managing service quality : MSQ ; an international journal
2
Journal of consumer research : JCR ; an interdisciplinary journal
1
Journal of marketing
1
Journal of service research
1
Journal of the Academy of Marketing Science
1
Marketing review St. Gallen : Marketingfachzeitschrift für Theorie & Praxis
1
more ...
less ...
Source
All
ECONIS (ZBW)
9
OLC EcoSci
2
Showing
1
-
10
of
11
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
What gets measured gets done: can self-tracking technologies enhance advice compliance?
Wittkowski, Kristina
;
Klein, Jan F.
;
Falk, Tomas
; …
- In:
Journal of service research
23
(
2020
)
3
,
pp. 281-298
Persistent link: https://www.econbiz.de/10012265759
Saved in:
2
Sharing-dominant logic? : quantifying the association between consumer intelligence and choice of social access modes
Aspara, Jaakko
;
Wittkowski, Kristina
- In:
Journal of consumer research : JCR ; an …
46
(
2019
)
2
,
pp. 201-222
Persistent link: https://www.econbiz.de/10012033938
Saved in:
3
Relational price discounts : consumers' metacognitions and nonlinear effects of initial discounts on customer retention
Rio Olivares, M. J. del
;
Wittkowski, Kristina
;
Aspara, …
- In:
Journal of marketing
82
(
2018
)
1
,
pp. 115-131
Persistent link: https://www.econbiz.de/10011804107
Saved in:
4
Contagious effects of customer misbehavior in access-based services
Schaefers, Tobias
;
Wittkowski, Kristina
;
Benoit, Sabine
; …
- In:
Journal of service research : JSR
19
(
2016
)
1
,
pp. 3-21
Persistent link: https://www.econbiz.de/10011433127
Saved in:
5
The dark side of customer co-creation : exploring the consequences of failed co-created services
Heidenreich, Sven
;
Wittkowski, Kristina
;
Handrich, Matthias
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
3
,
pp. 279-296
Persistent link: https://www.econbiz.de/10011287133
Saved in:
6
Warum Unternehmen sich für KoKonsum entscheiden
Wittkowski, Kristina
;
Benoit, Sabine
;
Wirtz, Jochen
- In:
Marketing review St. Gallen : Marketingfachzeitschrift …
32
(
2015
)
4
,
pp. 24-31
Persistent link: https://www.econbiz.de/10011559819
Saved in:
7
Firms' intentions to use nonownership services
Wittkowski, Kristina
;
Benoit, Sabine
;
Wirtz, Jochen
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 171-185
Persistent link: https://www.econbiz.de/10009774884
Saved in:
8
Firms Intentions to Use Nonownership Services
Wittkowski, Kristina
;
Moeller, Sabine
;
Wirtz, Jochen
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 171-185
Persistent link: https://www.econbiz.de/10010104405
Saved in:
9
Non-ownership preference
Wittkowski, Kristina
-
2012
Persistent link: https://www.econbiz.de/10009748938
Saved in:
10
The burdens of ownership : reasons for preferring renting
Benoit, Sabine
;
Wittkowski, Kristina
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
2
,
pp. 176-191
Persistent link: https://www.econbiz.de/10003964476
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->