Mun, Sung Gyun; Woo, Linda; Seo, Kwanglim - In: International Journal of Contemporary Hospitality Management 33 (2020) 1, pp. 125-144
Purpose: This paper aims to understand the effect of food and beverage (F&B) services on the operating performance of luxury hotels and to identify the heterogeneous effects of the luxury hotels’ F&B operation on the business performance between Asia and the USA. Design/methodology/approach:...