de Menezes, Lilian M.; Wood, Stephen - In: Evidence-based HRM: a Global Forum for Empirical Scholarship 3 (2015) 2, pp. 106-129
Purpose – The purpose of this paper is to investigate whether a quality management (QM) philosophy underlies the joint use of operations and human resource management practices, and the relationships with job-related contentment and performance. Design/methodology/approach – Data from an...