Many public healthcare systems struggle with excessive waiting lists for elective patient treatment. Different countries address this problem in different ways, and one interesting method entails a maximum waiting time guarantee. Introduced in Denmark in 2002, it entitles patients to treatment...

The provision of an intensive care service is extremely costly and demand for the service is increasing. Because of the complexity within intensive care, quantitative methods and qualitative methods are used together to develop understanding of the factors affecting ICU management and to...