Search Results - person:"Ye, Yijiao"

Are humorous frontline employees hotels' secret weapons? : investigating when and why employee sense of humor promotes service performance

Liu, Xinyu; Wu, Long-Zeng; Ye, Yijiao; Kwan, Ho Kwong - In: International journal of hospitality management 118 (2024), pp. 1-10

Persistent link: https://www.econbiz.de/10015069325

How to make the work-family balance a reality among frontline hotel employees? : the effect of family supportive supervisor behaviors

Ye, Yijiao; Wu, Long-Zeng; Lyu, Yijing; Liu, Xinyu - In: International journal of hospitality management 120 (2024), pp. 1-11

Persistent link: https://www.econbiz.de/10015071050

Do you feel angry when you are gossiped about? : understanding the mechanism underlying negative workplace gossip and service sabotage

Lyu, Yijing; Wu, Long-Zeng; Ye, Yijiao; Fan, Yurong - In: International journal of hospitality management 122 (2024), pp. 1-9

Persistent link: https://www.econbiz.de/10015072436

Away from the nightmare : sexual harassment, leave intention, and job search behavior

Chen, Kan-Xiang; Lyu, Yijing; Ye, Yijiao; Liu, Xinyu - In: The Cornell hospitality quarterly 65 (2024) 3, pp. 281-293

Persistent link: https://www.econbiz.de/10014634746

Fostering employee customer-oriented boundary spanning behaviors : the role of inclusive leadership

Wang, Zhao; Ye, Yijiao; Huang, Qixing; Liu, Xinyu; Fan, … - In: Journal of travel research : a quarterly publication of … 63 (2024) 5, pp. 1169-1182

Persistent link: https://www.econbiz.de/10014582444

The impact of exploitative leadership on hospitality employees' proactive customer service performance : a self-determination perspective

Sun, Zhuanzhuan; Wu, Long-Zeng; Ye, Yijiao; Kwan, Ho Kwong - In: International journal of contemporary hospitality management 35 (2023) 1, pp. 46-63

Persistent link: https://www.econbiz.de/10013546015

Killing the service fire : leader aggressive humour undermines hospitality employees' proactive customer service performance

Sun, Zhuanzhuan; He, Yanzhen; Liu, Xiao-Xiao; Ye, Yijiao - In: International journal of contemporary hospitality management 35 (2023) 3, pp. 933-950

Persistent link: https://www.econbiz.de/10013546094

Linking organizational exploitation to extra-role behaviors : a conservation of resources perspective

Cheng, Xuan-Mei; Lyu, Yijing; Ye, Yijiao - In: International journal of contemporary hospitality management 35 (2023) 3, pp. 1109-1124

Persistent link: https://www.econbiz.de/10013546115

Why do they slack off in teamwork? : understanding frontline hospitality employees' social loafing when faced with exploitative leadership

Ye, Yijiao; Chen, Mengyuan; Wu, Long-Zeng; Kwan, Ho Kwong - In: International journal of hospitality management 109 (2023), pp. 1-10

Persistent link: https://www.econbiz.de/10014282505

The influence of perceived organizational exploitation on frontline hospitality employees' workplace deviance : an organizational justice perspective

Huang, Xian; Ye, Yijiao; Wang, Zhao; Liu, Xinyu; Lyu, Yijing - In: International journal of contemporary hospitality management 35 (2023) 12, pp. 4137-4157

Persistent link: https://www.econbiz.de/10014430097

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