The world economy has been disrupted by unexpected events such as COVID-19 and the war in the Ukraine, highlighting the need for agile solutions. Smart technology, which is capable of learning, reasoning, and functioning, offers a potential solution for this unpredictability. While scholars have...

Purpose: Multidisciplinary business process management (BPM) research can reap significant impact. We can particularly benefit from incorporating accounting concepts to address some of the key BPM challenges, such as value-creation and return on investment of BPM activities. However, research...