Gunasekaram, A.; Goyal, S.K.; MArtikainen, T.; … - In: International Journal of Quality & Reliability Management 15 (1998) 8/9, pp. 947-968
This paper deals with total quality management (TQM) with an emphasis on developing suitable strategies for improving quality and productivity in manufacturing systems. In recent years, TQM has been seen as an important strategy for achieving success in business both in terms of quality and...