Milioti, Christina; Pramatari, Katerina; Zampou, Eleni - In: International Journal of Retail & Distribution Management 49 (2020) 2, pp. 281-298
Purpose: The main purpose of this research is to investigate acceptability of different delivery methods in e-grocery (home delivery, pick-up from store, pick-up from locker) and the respective willingness of customers to pay for them using a stated preference ranking experiment....