The tenet of artificial intelligence (AI) is to use machines to replace humans in performing tasks while the conviction of intelligence augmentation (IA) is to use machines to assist and enhance humans in performing tasks. This study examines whether information technology (IT) substitutes for...

Many believe that information technology (IT) substitutes for human labor in work processes; others believe that a college degree might protect employees from tech-related job loss. This study finds that college education may not be sufficient to prevent the substitution, and that the...

Capacity is the maximum short run output with capital in place under normal operations, and capital investment increases capacity. Excess capacity can be used as an economic strategy for entry deterrence by lowering average costs over a greater range of output, and as an operations strategy...

Taking advantage of the opportunities created by the price adjusted performance improvement in IT depends in part on the ability of IT capital to substitute for other inputs in production. Studies in the IS literature as well as most economics training that examine substitution of IT capital for...