Su, Qin; Li, Zhao; Zhang, Su‐Xian; Liu, Yuan‐Yuan; … - In: International Journal of Quality & Reliability Management 25 (2008) 8, pp. 809-823
Purpose – This paper seeks to examine the way quality management practices (QMPs) impact quality outcome, R&D process, and business performance, using investigation data from Chinese firms. The possible moderating effects of industrial types and competition on the above influencing...