Search Results - person:"Zhou, Joe Yong"

How does employee commitment impact customers' attitudinal loyalty?

Agyeiwaah, Elizabeth; Dayour, Frederick; Zhou, Yong - In: Journal of hospitality and tourism insights 5 (2022) 2, pp. 350-376

Persistent link: https://www.econbiz.de/10013189278

How does employee commitment impact customers' attitudinal loyalty?

Agyeiwaah, Elizabeth; Dayour, Frederick; Zhou, (Joe) Yong - In: Journal of Hospitality and Tourism Insights 5 (2021) 2, pp. 350-376

Purpose: Studies in hospitality and tourism have seldom investigated the role of employee commitment to building customers' attitudinal loyalty. This study examines the impact of employee commitment on customers' attitude-based loyalty. The study contributes to knowledge of how employees'...

Persistent link: https://www.econbiz.de/10012541041

Aspects of lifestyle change in China : motivations for self-drive travel : a Chinese domestic market perspective

Zhou, Yong; Huang, Xinjia - In: Journal of travel and tourism marketing 33 (2016) 4/6, pp. 912-928

Persistent link: https://www.econbiz.de/10011517503

Residents' perceptions towards the impacts of the Beijing 2008 Olympic Games

Zhou, Joe Yong; Ap, John - In: Journal of travel research : a quarterly publication of … 48 (2009/10) 1, pp. 78-91

Persistent link: https://www.econbiz.de/10003891315