The current paper is part of a wider research that has as general objective to develop an evaluation and analysis model for the total quality management (TQM) system to identify best practices that determine its' performance, in order to improve it. The research is focused on organizations from...

The current paper is part of a wider research that has as general objective to develop an evaluation and analysis model for the total quality management (TQM) system to identify best practices that determine its’ performance, in order to improve it. The research is focused on organizations...

The present paper aims to present a model for evaluating and analysing the employees’ satisfaction, seen as internal customers, from the Romanian metallic confections industry. This study is part of a more complex research whose objective was to develop a diagnostic model for implementation...

This article presents a stage of the implementation process of the EFQM Model in a higher education institution, namely at the German study line within the Faculty of Economics and Business Administration, "Babeș - Bolyai" University, Cluj -Napoca. Actually, designing this model for the higher...

Logistics outsourcing is considered to be an excellent source of competitive advantage for companies. Its benefits are long praised about in the specialty literature, but its risks are often briefly described. We believe that both the benefits and the risks of outsourcing logistics extremely...

Being value based is one of the principles project management has to respect in order to be sustainable. Values are guidelines for human behavior that are shared by a large group of individuals. As projects can be differentiated from investments, also projects’ values can be differentiated...

Organizational structure and competitive strategy play an important role in gaining competitive advantage and improving organizational performance. The objective of this paper is to examine how organizational structure and strategy affects firm performance within a sample of 92 Romanian firms....

In a dynamic environment, with an increasing level of competitiveness, projects might be a solution for handling complexity. But when dealing with projects not only the objectives’ achievement is important. The way of dealing with new information during and after the project implementation is...

There are several terms used in Romanian for the English term supply chain. We have counted eleven. It has been adopted in several ways and it is perceived (adapted) in several ways in Romania. There are several causes which have determined this fact: the English terminology inconsistence...

The relation between corporate governance practices and firms’ performance is a common research subject for academics. This article goal is to present theoretical details regarding the possible relation between supply chain governance practices and supply chain performance, one issue less...