The rapidly intensifying adoption of the Internet channel for marketing and sales by incumbent bricks-and-mortar retailers underscores the importance of assessing the impact of the online channel strategies on firm performance in the dynamic competitive environment. At the time when store-based...

Against a background in the past decade of significant contextual changes, including the deregulation of the airlines, the privatisation of Qantas, and the merger of Australian Airlines, Qantas Airlines Limited has undergone significant organisational change. This change has not been...

Electricity networks are extensive and well established. They form a key part of the infrastructure that supports industrialised society. These networks are moving from a period of stability to a time of potentially major transition, driven by a need for old equipment to be replaced, by...