Background: By examining the recent advancements in technology, particularly the transformation of material into digital flows and its impact on customer demands, the aim of this paper is to investigate supply chain management (SCM) by analyzing seven key constructs: uncertainty, perspective,...

Purpose: Supply chains must rebuild for resilience to respond to challenges posed by systemwide disruptions. Unlike past disruptions that were narrow in impact and short-term in duration, the Covid pandemic presented a systemic disruption and revealed shortcomings in responses. This study...