[Background of the study] Online platforms have dramatically changed the digital economy over the last two decades. They play a prominent role in the creation of 'digital value' that underpins future economic growth in the European Union (EU) and consequently are of major importance to the...

The popularity and ubiquity of social media (SM) have permeated private and public institutions. These last ones, and in particular those governmental agencies that deal with emergencies, have begun using social media in their operations. The impact of SM as a tool within emergency relief...

This contribution highlights some of the conclusions made by Ecorys in two studies that were commissioned by the European Commission: Truly Internal Market for e-communications (2012) and Future electronic communications markets subject to ex-ante regulation (2013). This contribution translates...

Context and aim The performance of the telecommunications industry – including the Internet – has become pivotal as economic and social activity is increasingly electronically mediated and transacted on-line. Having the appropriate instruments to measure the performance of the...